At GardenJoy Shop, we understand that anticipation is part of the gardening joy. That’s why we’ve designed our delivery services to be as reliable and transparent as the premium gardening products we curate. Whether you’re eagerly awaiting compost bins for your sustainability project or elevated planters for your urban oasis, here’s everything you need to know about receiving your GardenJoy order.

Our Delivery Promise

We commit to processing all orders within 1-2 business days. Once your order ships, you’ll receive tracking information so you can follow your garden essentials’ journey to your green space.

Shipping Options Tailored for Gardeners

Standard Shipping ($12.95)

For gardeners who can’t wait to get their hands dirty:

  • Carriers: DHL or FedEx
  • Delivery time: 10-15 days after dispatch
  • Ideal for: Time-sensitive orders or when you need specific tools for upcoming planting seasons
  • Includes full tracking and insurance

Free Shipping (Orders over $50)

Because we believe in making gardening accessible:

  • Carrier: EMS
  • Delivery time: 15-25 days after dispatch
  • Perfect for: Larger orders of compost accessories, multiple seed packets, or when planning ahead for your garden
  • Includes basic tracking

Note: Some remote areas in Asia and other locations may have different shipping terms.

Global Reach with Local Care

From our Denver roots, we’ve grown to serve gardening enthusiasts worldwide (excluding some remote areas). Our partnerships with trusted carriers ensure your:

  • Compost tumblers arrive undamaged
  • Herb seeds maintain their viability
  • Garden furniture reaches you ready for assembly

Our Satisfaction Guarantee

If any item doesn’t meet your expectations, you have 15 days from receipt to initiate a return. We stand behind our products just as we stand behind our delivery commitments.

Need Help with Your Order?

Our gardening-savvy customer care team at [email protected] can answer any delivery questions. We’re happy to help track your order or suggest the best shipping option for your gardening timeline.

Thank you for trusting GardenJoy Shop with your gardening journey. We’re honored to deliver the tools that help your garden – and your joy – grow!

Happy Gardening,
The GardenJoy Team